Upgrade to LIVE OPERATORS!

 

✓ Answer calls with a live representative

✓ Patch calls to HR, your supervisor or both
✓ Exclusive to YOU

FAQ:

How will calls to my company phone number reach the Live Operators?

 

CareerExcuse will forward your current company phone number so that calls reach our contact center, the agent answers in your company name and follows your account instructions.

How will I get my messages?

 

Your Live Operator will deliver messages via fax, email, text messaging (SMS), MiSecure Messaging, verbally over the phone and via the web.  Select any of these options in any combination.  For example, we can send a text message to your cell phone, and then you can later retrieve or review that same message on the web, and then via a summary email the next morning. 

Is there a limit to how many calls I can receive?

 

There is no limit for your Live Answering Service.

Can I track or view my calls online?

 

Yes. 24/7/365 in real-time

Can I listen to calls online?

 

Yes. 24/7/365 in real-time.

How often can I make changes to my script?

 

You can make unlimited changes to your script.  However, there will be an additional fee if you change your company name.

How quickly do you answer my calls?

 

90% of all calls into our facility are answered on an average of four rings or less.  The rest land in our hold queue informing the caller that an agent will be with them momentarily.

How long does it take to have a Live Operator answer my company phone after I subscribe?

 

Most of the time we can have everything set-up within 24 hours.  However, please allow up to 3 business days.

*Only $25 gets you started!

(Cancels Monthly Blue Collar Subscription)

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© 2009 Advanced Answering Services DBA CareerExcuse providing excellent service since July 10, 2009.